5 important questions to ask a carpet cleaner.

I was reading an interesting article that talked about telling the difference between a legit carpet cleaning company and a phony. It talked about these companies out there that try and suck you in by offering great prices. Some so great that it is to good to be true. Well carpet cleaning, like anything, you get what you pay for. Some of these companies that offer to clean your home for little of nothing usually can do it because they are not using proper soaps or even taking the proper time to clean your carpet or upholstery.

Below are a few questions you should always ask your next carpet cleaner:

1. Do you offer free estimates?

Dollars Worth does offer free estimates. We even go a step further for those that need things done in a hurry. We will come prepared to do the job for you so if you like the price we are there and ready to go.

2. What carpet cleaning method do you use?

Dollars Worth uses hot water extraction, or steam cleaning, which is the recommended carpet cleaning method by the majority of carpet manufacturers. A a carpet A cleaning technician’s experience can play a big role in the quality of work done. We recommends doing research on the carpet cleaning company, including checking consumer reviews.

3. Are you bonded and insured?

Improper chemical use could ruin your carpets, so make sure a carpet cleaning company has bonding and insurance. We recommend requesting to see proof of insurance from the company. Also point out areas of concern with your carpet cleaner upfront.

4. How long will it take for my carpet to dry?

We tell our customers to allow around 3 to 4 hours of dry time. This could be longer at times for complete carpet drying, due to many variables such as fiber type and humidity. However, there are ways to shorten the drying time, such as using fans or turning the heat up in the winter.

5. Is your work guaranteed?

Dollars Worth stands behind our work and fully guarantee our job. If you start to see stains returning a few days later feel free to call us and we will come and take care of the problem. We do recommend that you call as soon as you see the spots returning of course. We have run into situations where people have waited more than a month to call back or mention anything about it. After a certain period of time it is harder to determine whether the spot has returned or is there due to new soiling. Also the wait can make some stains harder to remove.

A NEW YEAR IS HERE!

Are you still trying to get your house back in shape after the holidays? We know that holidays are busy times and you sometimes need help. Call us today and let us get rid of stains and spills from your holiday entertainment. We can take care of both your carpet and upholstery.